Alyssa McKinney,

                 and her career history


Experienced Senior Operations Manager with 5 years of background overseeing global logistics, forecasting, and planning. Skilled and motivated professional with 7 + years of logistics and operations experience. Slashing through business costs while increasing efficiency and productivity. Improving day-to-day functionality, one macro plan at a time. Proficient in team leadership skills, multitasking, time management, and verbal communication talents. Driven individual with strong attention to detail. Always willing to put in the extra work effort with a jump-to-action attitude and excited for the next career move opportunities.

Skills

  • Global Logistics

  • Project Planning

  • Logistics/ Operations Coordinating

  • Warehouse Management

  • Quotations/Invoicing

  • Global Inventory Planning

  • Leadership

  • Forecast Planning and Development

  • Data Analysis and Reporting

Software Knowledge

  • Microsoft Excel

  • Google Sheets

  • Microsoft Office

  • SAP

  • NetSuite (Oracle)

  • (Google) Looker

  • WMS Software

  • Sales Force

  • JIRA

Education

Bachelors of Science (BS)
Texas State University
San Marcos, TX

August 2012 — December 2016

Degree in Mass Communication and Electronic Media/Media Production

Minor in Business

Employment History


Otrium, LLC
Senior Supply Chain Specialist
Remote, USA

June 2023 — September 2023

●    Managed all daily operations for the US warehouse for all inventory moving outbound. This included customer orders and business-to-business deals. 

●    Happily developed and maintained relationships with key clients by providing personalized service and care.

●    Analyzed data to identify trends and opportunities to improve the supply chain and other operations areas.

●    Created an automated process that identified inefficiencies in the supply chain and developed solutions to improve performance.

●    Streamlined supply chain operations, resulting in a 25% decrease in delivery time and a 75% increase in customer satisfaction.

●    Generated reports and provided analytics on all inventory outbound performances to senior management, resulting in improved capacity and Gross Market Value (GMV) forecasting.

●    Developed and tracked key performance indicators (KPIs) that allowed for better decision-making and forecasting.

●    Implemented an operations forecasting system that increased the accuracy of outbound forecasting by 45%.

Otrium is a startup company with an eco-friendly stance on retail and matra of “all clotheing should be worn”. They take unsold, and last-season inventory stock from high-end partner brands such as Belstaff, Reiss, and Tommy Hilfiger to then sell at wholesale pricing to fashion-minded consumers. This removes the chances of the products filling our world's landfills and helps to reduce the carbon footprint for all partners involved.

”We give end-of-season fashion a new start.” - Otrium

Butterfly Network, INC.
Senior Global Fulfillment Coordinator Remote, USA

January 2021 — January 2023

●    Created and implemented company-wide issue resolution tracking systems via Atlassian's software "JIRA"

●    Planned and executed macros to help with a better understanding and procedure of policies and procedures. 

●    Helped to ensure compliance with international rules and regulations including foreign customs and governments.

●    Worked aggressively to advance a positive supply chain and powerful logistics networks. 

●    Managed all logistics from supplier to customer.

●    Organized and carried out claims with carriers and insurance companies regarding damages or losses.

●    Led the customer care team with daily tasks related to order fulfillment and customer complaint resolutions.

●    Enhanced productivity within the warehouses by helping to build better task efficiency plans and metrics to follow. 

“Butterfly Network’s mission is to democratize healthcare by enabling universal access to superior medical imaging.”- Butterfly Network

Creating and developing AI-based software to better a more user-friendly experience for ultrasound technology. Revolutionizing patient care with portable devices, these can be used all around the world including remote regions where healthcare is so desperately needed.

Enjoy Technology, INC.


Enjoy Technology, INC
Fulfillment Expert
San Antonio & Houston, TX

December 2017 — January 2021

●    Traveled to other market regions to assist with operations and task efficiency planning. 

●    Created and implemented a daily checklist and Google’s (Excel) dashboard for market use, which was then used company-wide. Which helped with productivity and planning efforts.

●    Led inventory reconciliation efforts and variance resolutions with ease.

●    Energetically assisted supervisors and employees with daily tasks related to order fulfillment.

●    Streamlined a daily process for fellow employees in a fast-paced environment by accurately processing all new orders, and delegating tasks as each order required.

●    Eagerly helped with any concerns or issues throughout the day and helped to resolve any with the best outcome for everyone.

Revolutionized by COVID-19, Enjoy was able to be a trendsetter in how customer service and customer care were able to come together in a new age of retail.

“Enjoy is a technology company that is reinventing “Commerce at Home” by partnering with the world’s premium consumer brands to provide a personalized, high-touch retail experience in the comfort of home.”- Enjoy Technolgy